Privacy Policy


Decam Co., Ltd. (hereinafter referred to as "the Company") values the protection of your personal information and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection."

Through this Privacy Policy, the Company informs you of how your personal information is used and protected, as well as what measures are taken to ensure its safety.

The Company will notify you of any amendments to this Privacy Policy through website announcements or individual notifications.


■ Personal Information Collected

The Company collects the following personal information for purposes such as membership registration, consultation, and service application:

  • Collected Information: Name, date of birth, gender, login ID, password, security questions and answers, home phone number, home address, mobile phone number, email, occupation, company name, department, job title, company phone number, hobbies, marital status, anniversaries, legal guardian information, service usage records, access logs, IP address, payment records.
  • Collection Method: Website (membership registration), written forms.

■ Purpose of Collecting and Using Personal Information

The personal information collected by the Company is used for the following purposes:

  • Service Provision and Execution of Contracts: Content delivery, purchase and payment processing, shipping of goods, and billing.
  • Membership Management: Identity verification, age verification, confirmation of legal guardian consent for users under 14, and communication of important notifications.
  • Marketing and Advertising: Analysis of access frequency and user service usage statistics for targeted marketing and personalized services.

■ Retention and Use Period of Personal Information

The Company destroys personal information without delay once the purpose of its collection and use has been achieved, except when required by applicable laws.


■ Destruction Procedures and Methods for Personal Information

  • Destruction Procedures:
    Personal information entered by users for purposes such as membership registration is transferred to a separate database (or a separate document in the case of paper records) and stored for a certain period as required by internal policies and relevant laws. Afterward, it is destroyed. Personal information stored in a separate database is not used for any other purpose unless required by law.

  • Destruction Methods:

    • Personal information stored electronically is deleted using technical methods that prevent recovery.

■ Disclosure of Personal Information

The Company does not disclose users' personal information to external parties except in the following cases:

  • When users have provided prior consent.
  • When required by law or requested by investigative authorities following the procedures and methods set forth by the law.

■ Delegation of Personal Information Handling

To improve service, the Company delegates personal information handling to the following parties under contracts that ensure its safe management in compliance with applicable laws:

DelegateTasks
[Company A]Product delivery
[Company B]Payment processing, purchase safety services
[Company C]Real-name verification, identity authentication

■ User and Legal Representative Rights and Methods of Exercise

Users and their legal representatives may view, modify, or request the deletion of their or their dependents' personal information at any time. To update or cancel personal information, users can directly access the relevant features ("Change Personal Information" or "Cancel Membership") after completing identity verification. Alternatively, users may contact the Personal Information Manager via email, phone, or written request for assistance.

When a correction request is made, the personal information will not be used or disclosed until the correction is complete. Additionally, if incorrect information has been provided to third parties, the correction results will be promptly communicated to them.

Personal information that has been canceled or deleted upon user or legal representative request is handled according to the retention and use period policy and is not accessible or usable for other purposes.


■ Use of Cookies and Opt-Out Options

The Company uses cookies to store and retrieve user information. A cookie is a small text file sent by the website server to the user's browser and stored on the user's hard drive.

  • Purpose of Cookies: To analyze access frequency, track user preferences, and tailor services and marketing efforts based on collected data.
  • How to Refuse Cookies: Users can manage cookie settings through their browser options to accept all cookies, receive notifications before saving cookies, or block all cookies.

■ Grievance and Inquiry Services Regarding Personal Information

For inquiries or complaints regarding personal information, users may contact the following departments and officers:

  • Customer Service Department: Customer Operations Team

  • Personal Information Manager: Minjung Lee

The Company will respond promptly and sufficiently to inquiries regarding personal information protection.

For further assistance, users may also contact the following organizations:

  1. Personal Dispute Mediation Committee (www.1336.or.kr, +82-1336)
  2. Korea Internet & Security Agency (www.eprivacy.or.kr, +82-2-580-0533~4)
  3. Supreme Prosecutors’ Office, Cyber Investigation (http://icic.sppo.go.kr, +82-2-3480-3600)
  4. Cyber Terror Response Center (www.ctrc.go.kr, +82-2-392-0330)


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